PRIVACY POLICY
KO ENTERPRISE NEXT PTE. LTD. (hereinafter referred to as "the Company"), as a software contract development and IT support provider, has set forth its business philosophy to be a company that can provide further customer satisfaction by offering high quality services in addition to speed. In order to be a suitable organization, we are fully aware of our social responsibility to protect the personal information we handle, protect the rights and interests of the individual, and comply with laws and regulations regarding personal information. In addition, we hereby declare that we have established a personal information protection management system in order to realize the following policy, and that we will make company-wide efforts to continuously improve the system while always being aware of the latest trends in IT technology, logistics risks, changes in social demands, and changes in the business environment.
(a) When we receive personal information, we will clarify the purpose of acquisition, use, and provision of personal information in an appropriate manner, and will not handle personal information beyond the scope necessary to achieve the purpose of use (use for purposes other than the intended purpose). We will also take appropriate measures to this end.
(b) We will comply with laws, regulations, national guidelines, and other norms regarding the handling of personal information.
(c) We will take reasonable security measures against risks such as unauthorized access to personal information and leakage, loss, or damage of personal information, and will continuously improve the security system of personal information by injecting management resources that match the actual conditions of our business. In addition, we will take corrective actions for any inappropriate matters. In addition, we will revise our internal regulations and protect personal information to the best of our ability.
(d) We have established internal rules for handling complaints and consultations regarding the handling of personal information, and we will respond to complaints and consultations promptly and in good faith.
(e) We will review our personal information protection management system in a timely and appropriate manner in light of changes in the environment in which we operate, and will continue to promote its improvement.
HANDLING OF PERSONAL INFORMATION
KO ENTERPRISE NEXT PTE. LTD. (hereinafter referred to as the "Company") acquires personal information necessary for the smooth operation of our services, but this personal information is subject to our "Personal Information Protection Policy". In addition to our policy, we will handle your personal information as follows.
1.Purpose of use of personal information
Our company uses acquired personal information for the following purposes.
[Personal information obtained directly in writing]
1)Personal information regarding business partners
・Conclusion and fulfillment of contracts with business partners
・Proposals related to software development ・Use within the scope necessary for development work
・Maintenance related to software development and IT-related support work (including PC repair, etc.)
・To provide and support our own products and services
・Responses to opinions and inquiries received via email and telephone
- Email distribution from our company (notifications of system updates and suspension, notifications of revised terms, product information, event notifications, etc.)
2) Information about employees of partner companies
・For work instructions, work management, and communication to employees of partner companies
・Provided for entry/exit application to the outsourcing company
3)Personal information obtained from interviews, etc. regarding applicants for employment.
・Contact regarding recruitment and sending materials
・Recruitment selection
4)Information of the person making the inquiry
・To respond to inquiries
[Personal information obtained through methods other than direct writing]
1)Personal information provided by the outsourcer during contract work
・To carry out commissioned work
2)Personal information provided by recruitment sites regarding applicants for employment
・Contact regarding recruitment and sending materials
・Recruitment selection
2. Regarding provision of personal information to third parties
Our company will not provide personal information obtained from the individual to a third party without the prior consent of the individual, except in the following cases.
1) Cases based on laws and regulations
2) When it is necessary to protect human life, body, or property, and it is difficult to obtain the consent of the customer.
3) When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the consent of the customer.
4) In cases where it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by law, carrying out such affairs with the consent of the customer. When there is a risk of interfering with
3. Entrustment of personal information
Our company may outsource some of its operations to the extent necessary to achieve the purpose of use. In this case, we will select a subcontractor that is recognized to handle personal information appropriately, agree on the necessary matters to prevent the leakage of personal information through appropriate management and confidentiality in contracts, etc., and implement appropriate management. To do.
4.Procedures for disclosure of personal information, etc.
Regarding personal information acquired by our company, we will disclose your own information (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, and suspension of provision to third parties). If you wish, we will respond promptly after confirming the identity of you and the person making the request. However, this does not apply if there is a risk of harming the life, body, property, or other interests of other customers, or if it is determined that the Company's business performance will be significantly hindered. In addition, if there are legal provisions, we will take appropriate measures based on the relevant laws and regulations.
5. Regarding the voluntary nature of providing personal information
Whether or not you provide personal information to us is up to you, but if you do not provide the necessary information, we may not be able to provide each service in an appropriate manner.
6.Use of cookies and web beacons on our website
The websites operated by our company may use cookies and web beacons. These are used to help you use our website in the best possible way. You can refuse the use of cookies and web beacons by changing your browser settings, but some services may become unavailable.
*A "cookie" is information exchanged between the web server that manages the homepage and the customer's browser, and may be stored as a file on the customer's computer disk. Cookies allow web servers to record which pages on a website a particular computer has visited.
* "Web beacon" is a technology that works together with cookies and allows us to know how many times a specific page has been accessed.
7. Handling of personal information and reception desk for questions, complaints, etc.
For complaints and inquiries regarding personal information acquired by our company, please submit them using the inquiry form.